Troubleshoot Windows 10 not going to sleep / Windows 10

I wrote about how to fix the problem with Windows 7 not going to sleep and Windows 8 not going to sleep, but I haven’t talked about the sleep problem in Windows 10. Due to the large number of machines and the huge amount of hardware Windows can run, every version of Windows will have trouble sleeping in some cases.

Sometimes the problem is with the hardware, sometimes with the driver, and sometimes it’s with the operating system not configured properly with the operating system. In this article, I will go through all the different solutions I could find to fix this problem in Windows 10.

Note that I will try not to repeat the solutions mentioned in the Windows 7 and Windows 8 articles, so read those if none of the solutions below work. Since Windows 10 is relatively new, it seems to have a lot of problems on specific machines, possibly because the drivers don’t have full support for Windows 10 yet..

The only real solution in those cases is to wait until the appropriate Windows 10 drivers are released. Method 1 is your best bet if you find that many people on the same machine as you are having trouble sleeping.

Method 1 – Update Chipset Driver

The fastest way to possibly solve this problem is to download the latest drivers for your Windows 10 machine from the PC manufacturer’s website. For example, I have a Dell and use Dell System Detect, it automatically scans my system and finds all the appropriate driver updates.

The most important drivers to update are chipset drivers, BIOS and network card drivers. If you have a custom built system, read my post on using third party software to find and update drivers. I’ve also written in the past that it’s probably not a good idea to update your BIOS, except in certain cases like this when you might have a hardware related problem. If you decide to update your BIOS, read my article on how to check if an update is available for your BIOS.

In addition to updating drivers, make sure you go to SettingUpdate & Security and install all the latest updates for Windows 10 from Microsoft.

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Method 2 – Check power requirements

Sometimes certain Windows programs send power requests to the system, which prevents the system from shutting down or going to sleep. Usually these cases are valid like when you are playing a DVD and there is no interaction with the mouse and keyboard for several hours, the screen will remain on.

The requests will disappear automatically when the program is closed. However, there are cases where it can get stuck. You can check to see all power requirements by opening an elevated command prompt (Click Start, type cmdright click Command prompt and choose Run as administrator) and type the following command:

powercfg -request

Ideally, you want all the items to say nobody, which means no power claim currently exists. If you have something listed like SRVNETcheck out the Windows 8 article I mentioned at the beginning of the article.

Another good use of the powercfg command is to see which devices on your system can wake the system. Usually this includes the mouse and keyboard, but sometimes other devices like network cards, graphics cards, etc., register themselves and can cause problems. Read Method 3 from my Windows 7 post to prevent devices from waking your computer.

I have also read that check Only one magic pack wakes up the computerthe r box for your network adapter also fixes the sleep problem. Alternatively, to see the last device that woke up your computer, run the following command:

powercfg -lastwake

Method 3 – Run the troubleshooter

Windows 10 has some good troubleshooting apps installed that can fix a lot of problems automatically. Go to Control Panel, click Resovle problem and then click See all at the top left.

The two you want to run are Power and System maintenance.

I’ve had success running these on certain clients, so it’s worth a shot.

Method 4 – Disconnect the device

I had a customer whose computer wouldn’t sleep, and after hours of trying all sorts of fixes in Windows, it ended up being a Logitech Controller USB that was causing the problem! So another easy solution might be to remove any connected USB devices, restart your computer and see if Windows 10 goes to sleep.

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This is especially true if you have any USB devices like writing tablets, joysticks, microphones, cameras, external hard drives, etc. connected to your computer. If you find that it’s one of your USB devices, try to find the latest driver for that device and install it.

Method 5 – Clean Boot

Apart from these problems, the only other reason is some kind of startup program or service that prevents Windows from going to sleep. The only solution to this problem is to perform a clean boot. You can read instructions here on how to do a clean boot. Follow the instructions for Windows 8.1 as they will be similar to Windows 10.

In clean boot, you basically disable all startup items and then restart the computer. If you find that the computer will sleep, now you know the problem lies in one of the startup programs. Then you enable the startup programs one by one and restart the computer until the problem returns. At that point, you’ll know which program is the culprit. It’s a tedious process, but it works!

Before performing a clean boot, you can quickly check if it’s working by restarting Windows in safe mode. If the computer sleeps fine in safe mode, go ahead and perform a clean boot to find the program causing the sleep problems.

Method 6 – Restore Package Defaults

Another quick fix is ​​to restore your power plan defaults. Go to Control Panel, click Energy optionsand then click Change package settings next to the plan you selected.

Click Restore default settings for this plan and restart your computer.

Method 7 – Restore PC

This is obviously a last resort, but resetting your PC might be the only thing you can do if you’ve tried everything else. Check out my post on resetting your Windows 10 PC. Note that you can choose to keep your data and files so it won’t be completely erased from your system.

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It’s basically reinstalling Windows 10 and that’s it. A lot of people have had success with this method, but it is more time consuming and risky. Make sure to back up your data before restoring your PC in case something goes wrong..

Other possible solutions

There are some one-time solutions that work for some people and no one really knows why. Anyway, I’ve compiled them here just in case you happen to be one of those people!

  1. Some users have stated that if they sign in to Windows 10 with a Microsoft account, the sleep/shutdown problem goes away when they change the password on their Microsoft account. This makes no sense, but it has worked for some.
  2. If you have a Windows PC, you probably have installed a lot of Intel software like Intel Management Engine, Intel Rapid Storage Technology, Intel Security Assistant, Intel HD Graphics Driver, etc. You don’t really need all this software for your system. system works, so you can try uninstalling these programs and see if that fixes the problem.
  3. Disable or disable fast startup. This is a feature in Windows 8/10 that helps the computer to start up very quickly from the shutdown state (not restarting). Just Google it and see if it fixes your problem.

Hopefully, one of the above solutions will work for your computer. If not, post a comment and I’ll try to help. Enjoy!

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